Real Haven Realty provides comprehensive buyer assistance for a seamless home-buying experience. From the moment we first meet a potential Buyer client, we are ready to serve, starting with: 

The Pre-Search Process

• Scheduling a time to meet Buyers (either in person, or via a video or phone conference)
• Preparing Buyers Guide & Presentation
• Meeting with Buyers and discussing their objectives and expectations – which includes:
  • Explaining Buyer & Seller Agency Relationships and the Texas Real Estate Commission Information About Brokerage Services form
  • Discussing different types of financing options
  • Providing information regarding trusted Mortgage Lenders
  • Explaining importance of obtaining a Lender Pre-Approval Letter
  • Providing an overview of current market conditions
  • Explaining our Value to our clients
  • Educating Buyers about local neighborhoods
  • Discussing the Buyer’s criteria for their next home
  • Explaining how school districts effect on home values
  • Explaining about recording devices during showings and
  • Providing a comprehensive overview of the home buying process, including:
    • Reviewing a purchase contract and the typical points of negotiation and key sections such as:
      • Title Policy Earnest Money & Option Fee requirements
      • Option Period
      • The importance of Surveys & Shortages in Area coverage
      • Home Warranty Policy
      • Non-Realty Items
      • Objections Homeowners Associations
      • Utility Districts
      • Sellers Disclosures
      • Preferred closing timeframe
      • Concessions/Repairs Addendums
    • Home inspection process  
    • Typical closing costs and how they are paid

Once we are back in the office, it’s time to get busy! Just a few of the tasks we perform for our buyers include:

The Search Process 

• Setting up the Buyer(s) in our documentation management system
• Sending out the Buyer Representation Agreement and associated documents for the Buyer’s signature
• Acquiring a copy of the Buyer’s pre-qualification letter from the lender
• Setting up the Buyer’s Concierge Search using their specific criteria
• Reviewing and approving specific properties that meet the Buyer’s criteria for their review
• Following up with the Buyer’s to ensure the approved properties truly meet their criteria, and adjusting the search if necessary
• Scheduling showings based on the Buyer’s preferred properties, including:
  • Gather showing instructions for each listing
  • Send showing schedule to Buyers
  • Follow-up with listing agents with any questions
• During showings, we:
  • Look for & highlight possible issues with the property
  • Highlight features that meet the Buyer’s stated criteria
  • Gather Buyer feedback Create a floor plan map (if one doesn’t exist) for properties where the client has shown strong interest
• After showings, we:
  • Provide feedback to the listing agents
  • Keep records of all showings
  • Follow-up with Buyers on any properties they particularly liked to see if they are ready to make an offer
  • Regularly update Buyers when new listings hit the market
  • Share knowledge & insight about homes (including sellers disclosure notes, HOA and Condo Assn. fees, flood plains, etc.), neighborhoods, schools and other community features
  • Once our client has identified a home, or homes, they are thinking of purchasing, we perform a Comparative Market Analysis on the properties to help determine a competitive offer price. 

Now that our buyer(s) have selected a process, It’s time to make an offer! Once again, we ensure each step Is fully explained and handled with a focus on details, including:

The Offer Process 

• Discussing & determining the offer amount, which is based on:
  • Comparative Market Analysis data
  • Property inclusions & exclusions
  • What the seller will pay for (title policy, survey, HOA transfer & certification fees, home warranty policy, etc.)
  • Whether it is a multi-offer situation
  • Amount of concessions needed (for down-payment assistance, commission coverage, etc.)
  • Other factors.
• Preparing sales contract & associated addenda and disclosures
• Updating Buyer’s Pre-Approval Letter (if needed)
• Discussing loan objection deadlines
• Choosing a closing date V
• erifying listing data is correct
• Preparing contract for Buyers’ signatures S
• ending signed contract and associated documents to Listing Agent
• Following-up with Listing Agent and facilitating negotiation and resolution of objections
• Making any necessary changes and resubmitting documents to Listing Agent for Seller’s signatures
• Executing Sales Contract & Disclosures 

Once we have an accepted offer, there are more tasks to handle, and in this, Time is of the Essence, so It’s Important to note key dates on both the Realtor and Buyer calendar.

The Contract Process

Option Period (between 5-10 days):

• Send Executed Contract to the Title/Escrow Company & Lender (cc: Buyer)
• Coordinate payment of Earnest Money & Option Fee (within 3 days) 
• Get & save Receipted copy of Contract
• Obtain copy of Sellers Disclosure for Buyers (if not already obtained)
• Obtain a copy of HOA Bylaws 
• Coordinate Inspections with Buyers
• Meet Inspector at Property 
• Review Home Inspection with Buyers
• Negotiate Inspection Objections
• Get all agreed upon repair items and concessions in writing
• Execute Amendment for Repairs/Concessions (alternately, we may Extend Option Period or Terminate Contract by 5pm on the last day of the Option Period)

Pending Period (between 25-45 days):

• Verify any existing Lease Agreements 
• Check in with Lender to verify Loan status
• Explain property Appraisal process
• Check on the Appraisal date
• Negotiate any unsatisfactory Appraisal results
• Explain Home Warranty options & ensure Buyer’s inform Title of their choice 
• Discuss transferable warranties
• Estimate expected utility usage costs
• Confirm water source and status 
• Coordinate closing times & location
• Make sure all documents are fully signed
• Verify Title company has everything needed 
• Remind Buyers to schedule utilities
• Ensure Buyers have Binder for homeowners Insurance
• Make sure all parties are notified of Closing time

Closing Period (3-5 days prior to Closing and Closing day):

• Receive and review closing documents (no less than 3 days before Close)
• Confirm repairs have been made by Sellers
• Perform final walk-through with Buyers
• Resolve any last minute issues
• Attend Closing with Buyers Give keys and accessories to Buyers and CELEBRATE!